Complaints: Let Us Know How We Can Do Better

At Oudriss Drive Services (ODS), your experience is our priority. We strive to provide seamless, professional, and enjoyable journeys, but we understand that things may not always go as planned.

If your experience didn’t meet expectations, we want to hear from you. Your feedback helps us improve and ensures your future satisfaction.

1. Online Form

Please fill out our Contact Form below with as much detail as possible. It only takes a few minutes, and we will respond promptly.

2. Email

Prefer to email us? Send your complaint to info@oudrissdrive.com. Don’t forget to include your contact details and a description of the issue.

3. Phone

You can speak directly to one of our team members at +32 486 90 30 81. Our lines are open Monday to Friday, 9:00 AM to 6:00 PM.

To help us resolve the issue efficiently, please provide the following details:

• Your Full Name
• Email Address
• Phone Number
• Date and Time of the Incident
• Details of the Complaint (e.g., chauffeur behavior, trip issues, booking problems)
• Attachments (Optional: Upload any supporting documents like screenshots, receipts, or photos)